About

Transforming Access to Care for People with a Serious or Advanced Illness

Through innovation and engagement, Turn-Key Health empowers individuals with a serious or advanced illness to make informed choices that improve quality of life. At the heart of this commitment is a team of dedicated healthcare executives and professionals who have the passion, experience and specialized expertise to truly make a difference in peoples’ lives.

By expanding access to quality care and support services for this underserved population, Turn-Key Health aims to improve individuals’ quality of life while reducing the financial burdens associated with a serious or advanced illness.

Turn-Key Health is an Enclara Healthcare company, which has more than 20 years experience in end-of-life medication management. To learn more about Enclara Healthcare visit enclarahealthcare.com.

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A Systemized Approach to Palliative Care

Turn-Key brings a structured, scalable process around palliative care that drives consistent quality member outcomes across broad geographic regions.

For the first time, health plans, and other risk bearing entities can take advantage of an end-to-end approach, offering a highly structured, uniform and standardized clinical program to guide the delivery of expert level palliative care to members with an advanced or serious illness.

This unique program represents an unparalleled opportunity for meaningful collaboration among all stakeholders in the healthcare continuum, including treating physicians and community resources.

The result is improved care quality and better outcomes across member populations, and enhanced quality of life for individuals and caregivers..

What Makes Us Different

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Palliative Illness Management™ (PIM)™

PIM™ model effectively shifts the center of care to the home or community, placing the focus on care coordination and patient-centric services. Outcomes and results are measured and valued at a population level. Optimizing pre- and post-acute care, PIM™ is an approach that reduces hospitalizations, re-admissions, and number of ICU days, resulting in a drop in the average claims cost per member per month.

Individuals with advanced illness who might otherwise go undetected by traditional means are identified earlier in the progression of disease, ensuring that gaps in care are recognized and closed. Read more about PIM™ here.

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Reducing Economic Burdens

We’re a highly progressive model that optimizes pre- and post-acute care. Savings can be measured in reduced hospitalizations, re-admissions, and number of ICU days – with a drop in the average claims cost per member per month.

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Improving Quality, Patient & Family Caregiver Satisfaction

Interdisciplinary palliative care teams assess and treat symptoms, support decision-making, and help to match treatments to informed patient and family goals. This specialized approach, with niche capabilities and expertise for conducting progressive and difficult conversations around quality of life in the remaining months of life, avoids costly, inappropriate interventions. Patients and family caregivers express high levels of satisfaction with care and their health plan participation.

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Community-Based Palliative Care Partners

Thanks to strong affiliations and partnerships with community-based palliative care teams and organizations across the country, PIM™ has the resources to support better patient interactions and a streamlined on-boarding ramp for patients. PIM™ taps into the expertise and synergies of these existing local healthcare professionals – predominantly specially trained nurses and social workers – who are practicing to the highest level of their licenses. Read more about care teams here.

Executive Team

Greer Myers

President & EVP, Chief Development Officer

Cyndi Seiwert

Chief Operating Officer

Terri Maxwell

Chief Clinical Officer

John W. Halsey

Vice President, Business Development

Board of Directors

Nancy-Ann DeParle

Board Member

Andrew Horowitz

Board Member

Advisory Board

Mary D. Naylor, Ph.D., RN, FAAN

Advisory Board

Randall S. Krakauer, MD, MBA

Advisory Board

Code of Conduct

Turn-Key Health is passionate about the people we serve and about how we serve them. We are guided by our Core Values, which means we hold ourselves to high standards of ethics and business conduct. We are committed to doing more than simply following the law – we seek to do what is right, not just what is legal.

This Code of Conduct is both a statement of our ethical guidelines and a tool to help employees, managers, officers and Board members “do the right thing.”