PIM™ is a unique solution for healthcare payers and at-risk provider organizations serving an aging population: Medicare, Medicare Advantage, Medicare Advantage Special Needs Plans and Dual Eligible Plans, and Accountable Physician Groups & Accountable Care Organizations.

A pattern of intense spending and over-medicalization of an aging society challenges the resources of these payers and imposes financial consequences on members and their family caregivers.

PIM™ fills an important void for payers in resolving these issues: it gives payers access to expertise that does not currently exist in general population health programs. This obviates the need for expensive build-outs of palliative care networks or provider recruitment. It also builds local support and advances member enrollment or retention initiatives.

Our “local, in-home, boots on the ground specialists” – along with complementary, sophisticated predictive analytics, identify and engage individuals with advanced illness. Many of these members might otherwise go undetected by traditional means. Identifying them earlier in the progression of disease ensures that gaps in care are recognized and closed.

Palliative care organizations appreciate the opportunity to integrate within a broader population health initiative that helps them to manage advanced illness. They also welcome our structured and consistent processes that ensure accurate reporting, and performance metrics designed to match interventions with operational improvements. We meet their expectations in a variety of other ways, including patient/caregiver surveys, assessments and risk scoring.

Interdisciplinary palliative care teams assess and treat symptoms, support decision-making, and help to match treatments to informed patient and family goals. This specialized approach, with niche capabilities and expertise for conducting progressive and difficult conversations around quality of life in the remaining months of life, avoids costly, inappropriate interventions. It averts care that is fragmented, uncoordinated or inadequate to meet the patient’s growing needs and personal wishes.